Privacy Policy

Privacy Policy for SupportClaim.info: Protecting your data with benefits calculators.

SupportClaim Privacy Policy

At SupportClaim.info, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our tools, such as the Eligibility Assessment Tool or Benefits Calculator. Our goal is to provide clear, transparent information to help you understand our practices while you explore government benefits for food, housing, health, and education across countries like the USA, UK, Canada, and Australia.

What Information We Collect

We collect information to improve your experience and provide tailored resources for navigating government benefits. Here’s what we may collect:

  • Personal Information: When you use our tools (e.g., Eligibility Assessment Tool or Benefits Calculator), you may voluntarily provide details like your name, email address, country, age, or income level to check eligibility for benefits. For example, entering your age and country helps us suggest relevant programs like Section 8 in the USA or Universal Credit in the UK.
  • Non-Personal Information: We collect data like your IP address, browser type, device details, and pages visited on SupportClaim.info through cookies and analytics tools. This helps us understand how users interact with our site and improve our content.
  • Usage Data: Information about how you use our tools, such as clicks on the country selector or searches in our Benefits Calculator, is collected to enhance functionality and user experience.

How We Use Your Information

We use your information to make SupportClaim.info more helpful and user-friendly. Specifically, we:

  • Provide Tailored Content: Use your inputs (e.g., country or income) to generate accurate results in tools like the Eligibility Assessment Tool, ensuring you get relevant benefit suggestions.
  • Improve Our Website: Analyze usage data to optimize site performance, fix bugs, and create new features like step-by-step guides or FAQs for programs in countries like Canada or Australia.
  • Communicate with You: If you provide an email address (e.g., via WPForms for inquiries), we may send updates about new tools or articles, like our guide on Italy’s education benefits. You can opt out anytime.
  • Support Analytics: Use tools like Google Analytics to track site traffic and user behavior, helping us create evergreen content and maintain AdSense eligibility.

How We Share Your Information

We don’t sell or rent your personal information. We may share data in these cases:

  • Service Providers: We work with trusted third parties like Hostinger (for hosting) and Google Analytics (for traffic data) to run SupportClaim.info. These providers follow strict privacy standards.
  • Legal Requirements: If required by law (e.g., a court order), we may share your data to comply with legal obligations in countries like the USA or UK.
  • Aggregated Data: We may share non-identifiable, aggregated data (e.g., “50% of users checked USA benefits”) with partners to improve our tools or for research purposes.

Cookies and Tracking Technologies

SupportClaim.info uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences, like your selected country in the Benefits Calculator.
  • Track site performance via Google Analytics for better content, such as our articles on Section 8 or LIHEAP.
  • Serve relevant ads through AdSense, ensuring our site remains free to use.

You can manage cookies via your browser settings. Disabling cookies may limit some features, like saving your tool inputs. For more details, check our Cookie Policy.

Data Security

We take your security seriously. We use measures like SSL encryption and secure hosting via Hostinger to protect your data. However, no online platform is 100% secure, so we encourage you to use strong passwords and avoid sharing sensitive details unnecessarily. If you suspect a data breach, contact us immediately at support@supportclaim.info.

Your Data Rights

Depending on your location (e.g., EU, UK, or California), you may have rights like:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to fix inaccurate information, like an incorrect email in our WPForms submissions.
  • Deletion: Request removal of your data, such as your tool inputs or email address.
  • Opt-Out: Unsubscribe from emails or opt out of non-essential cookies.

To exercise these rights, reach out to us at support@supportclaim.info. We’ll respond within 30 days, as required by laws like GDPR or CCPA.

Third-Party Links

SupportClaim.info links to external sites, like government portals (e.g., USA’s HUD.gov or UK’s GOV.UK) or resources like MIUR for Italy’s education benefits. We’re not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Privacy

Our website is not intended for children under 13. We don’t knowingly collect data from children. If you’re a parent and believe your child provided us with information, contact us at support@supportclaim.info to remove it.

International Data Transfers

SupportClaim.info is hosted in the USA via Hostinger. If you access our site from another country (e.g., Canada or Australia), your data may be transferred to the USA. We ensure compliance with international privacy laws like GDPR for EU users.

Changes to This Privacy Policy

We may update this policy to reflect new features (e.g., adding a Chatbot Assistant) or legal changes. We’ll notify you of significant updates via a banner on SupportClaim.info or by email if you’ve subscribed. Check this page regularly for the latest version.

Contact Us

Have questions about our SupportClaim Privacy Policy? Reach out to us:

For more on government benefits, explore our family benefits guide or try our Eligibility Assessment Tool.